Field notes May 2026 · 23 posts

Cold email field notes.

Writing about deliverability, agency operations, the warmup pool architecture, and what we ship every week. Built by the team that runs NuMail.

All postsDeliverabilityAgency opsEngineeringAI & MCPChangelog
01

How we built the cross-customer warmup pool, and why it's tier-banded.

Most warmup pools are a single graph: every mailbox cross-sends with every other mailbox. That works until one new sender starts spam-trapping you. We built ours with Bronze / Silver / Gold reputation tiers and an opt-in pairing matrix. Here's the full architecture, and the three quarantine triggers that decide who stays out.

May 22 · 2026·Marcus Liu & Eva Berlinski
02
AI & MCP · 9 min

Why we shipped an MCP server before we shipped a Zapier app.

May 18·Sarah Chen
03
Agency ops · 7 min

The $50/sub-workspace math: how we picked our Stripe Connect platform fee.

May 14·Tomás R
04
Engineering · 14 min

Why the send pipeline is one function per campaign-lead, not a cron.

May 9·Marcus Liu
05
Deliverability · 6 min

SPF, DKIM, DMARC: the three records every agency client gets wrong, and the auto-fix we ship.

May 5·Eva Berlinski
06
Agency ops · 8 min

What we tell new agency owners about pricing their first three clients.

Apr 28·Maya Cole
07
AI & MCP · 11 min

Voice-match in 50 samples: how the reply-draft model adapts to your tone.

Apr 22·Sarah Chen
08
Changelog · 4 min

April shipping recap: reply streaming v2, statistical A/B promotion, Connect dashboards.

Apr 30·The team
09
Engineering · 10 min

Per-mailbox local-midnight quota resets, and what they fix in cross-TZ campaigns.

Apr 15·Marcus Liu
10
Deliverability · 9 min

The Gmail Workspace deliverability rules of 2026, and what changed.

Apr 8·Eva Berlinski

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