Two plans, one meter, nothing gated below it. Pro is for serious outbound. Agency is your own branded platform: unlimited client workspaces, billed on your own Stripe. Want everything cheaper? That's what the Pass is for.
Half a million sends a month. Everything included, nothing sold back to you.
Your own branded platform. Unlimited clients, billed on your own Stripe.
One meter: monthly sends. Agency = Pro + the entire white-label suite and client billing.
| Feature | Pro · $297 | Agency · $597 |
|---|---|---|
| Sending | ||
| Monthly sends | 500k | 1M |
| Unlimited mailboxes (Gmail / M365 / SMTP) | ||
| Per-mailbox daily limit, send window and optional gap between sends | ||
| Optional slow ramp for new mailboxes (+4/day up to the box's daily limit) | ||
| Send window + weekend skip (per mailbox, local TZ) | ||
| Overage | $0.20/1k | $0.10/1k |
| Reply & Unibox | ||
| Real-time inbound detection (P50 2.4s) | ||
| Reply classification (positive / OOO / unsub / …) | ||
| AI credits / month | 2,000 | 5,000 |
| Keyboard-driven unibox (j/k/r/s/x) | ||
| Campaigns | ||
| Multi-step sequence builder | ||
| Statistical A/B auto-winner | ||
| Spintax + variable picker | ||
| Mailbox-pool round-robin | ||
| Stop on reply / bounce / unsub | ||
| Deliverability | ||
| Intra-workspace warmup | ||
| Shared cross-customer warmup pool | ||
| Warmup priority pairing | ||
| SPF / DKIM / DMARC checker | ||
| Agency & white-label | ||
| Workspaces included | 5 | Unlimited + client sub-workspaces |
| Workspace logo + primary color | ||
| Client plans with send allowances | ||
| White-label custom domain (your own domain or subdomain) | ||
| Hide "Powered by NuMail" | ||
| Stripe Connect client billing (your own Stripe) | ||
| Developers | ||
REST API (/v1) | ||
| Native MCP server | ||
| Webhooks (global + per-workspace) | ||
| Support & security | ||
| Support | Chat · < 4h | Slack + dedicated CSM |
| DPA + custom MSA | ||
Most teams never touch these. If you do, they are billed against the same Stripe subscription. Mailbox orders have their own minimum, on the card below.
Add workspaces past the included five. Each gets its own mailboxes, leads, settings, branding. Agency makes them unlimited.
Give us the domain you already trade under and we build sending domains from it, register them for you at $15 a year each, and put real Google Workspace mailboxes on them. $3.50 a mailbox, $3.25 from 30, $3 from 100. Orders start at 10 mailboxes, 2–5 per domain, so the footprint reads like a real company rather than a sending fleet. They land in your dashboard inside one business day; weekend orders start Monday.
Via our sister product ColdRelay: dedicated Microsoft 365 mailboxes on isolated Azure tenants, with SPF, DKIM, DMARC and reverse DNS configured for you. 50-mailbox minimum ($50 a month); the per-mailbox price falls to $0.55 at scale.
Off by default: sending pauses at your plan's quota. Turn it on in Settings → Billing. Each month's overage is added to your subscription's current billing period and charged on the next invoice. Stops automatically at 20% over your plan.
Instantly's market is the single-SDR running their personal pipeline. Ours is the agency running ten clients. The $297 floor filters out the noisy end of the market, which is why deliverability stays good and support stays fast. And per send, we're actually cheaper where it counts: $297 buys 500k sends; Instantly's 500k tier is $358.
If $297 is more platform than you need, OutboundPass at $197/mo includes NuMail plus the rest of our stack. That's the affordable door into this ecosystem, on purpose.
By default, campaign sending pauses at your plan's monthly sends. Queued emails wait, none is dropped, and sending resumes on the 1st (UTC). We email you at 80% and 90% of your quota and when you reach it. An owner or admin can turn on overage in Settings → Billing ($0.20 per 1,000 on Pro, $0.10 on Agency) or upgrade, and paused campaigns resume right away.
Overage stops automatically at 20% above your plan's monthly sends; beyond that you approve more for the month yourself, up to double your plan's sends.
You connect your own Stripe account to NuMail with one click. We create your clients' subscriptions inside your Stripe: your prices, your invoices, your branding on their statement. Charge $499, $1,200, whatever your retainer commands. We never see or hold your client's money, we take 0% of it, and there's no per-client or per-sub-workspace fee. The $597 is the whole bill.
No free plan. It's a 14-day full-feature trial, no card. If the trial doesn't convince you, the product won't.
Under $297: OutboundPass starts at $197/mo and includes NuMail (15,000 sends) alongside domains + mailboxes, verification, leads, and LinkedIn tooling. One bill, whole stack. That's our entry tier, and it's a better deal than any standalone plan we could print.
You can switch plans at any time from Manage billing on the Billing page, or by emailing billing@numail.ai, which also works when Manage billing does not offer the switch (for example while your subscription also carries a mailbox order). The change takes effect straight away and Stripe prorates it: unused time on the old plan is credited against your next invoice, and the new plan is charged for the rest of the period.
There is no paid pause plan. To stop sending for a while, pause your campaigns, which costs nothing extra. Or cancel: cancelling takes effect at the end of the period you have paid for and deletes nothing, so your campaigns, leads and inbox stay in the workspace and starting a plan again switches sending back on.
Mailboxes opt-in per-mailbox. Once enrolled, they cross-send with other mailboxes in the same tier band: Gold pairs with Silver+, Bronze pairs with Bronze + Silver, etc. Recipient mailboxes auto-mark-read, move spam → inbox, and reply ~30% of the time.
Quarantine triggers: any spam complaint, sustained bounce rate above 3%, manual flag from another customer. Quarantined mailboxes still send their campaigns but don't pair with anyone else until they're 7 days clean. Full warmup architecture →
Except where the law requires otherwise, fees are non-refundable, and there are no refunds or credits for a partial month or for sends you did not use. That is why the trial is 14 days with every feature and no card. A plan change you make from Manage billing is prorated by Stripe. If you think we charged you in error, email billing@numail.ai within 30 days of the charge and we will review it in good faith. The Terms of Service say the same.
14 days, every feature, no card. If it doesn't convert your shop in two weeks, walk away. We'll even export your sequences to whatever you switch back to.